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Support
Help with using OneRecord
By Jennifer
1 author
12 articles
Verification Errors
I'm not getting the verification pin sent to my mobile phone
Account Notifications
Confirm your identity
Why do I need to confirm my identity again?
Passwords
Forgot password
Reset password
Patient Portal Errors
Why are some portals disconnected?
How do I delete a connected patient portal?
Your connection timed out
We couldn't connect your portal
Account
I was logged out of my OneRecord, what happened?
Why do I get signed out due to inactivity?
Delete
How to delete your account