How to change your password
Jennifer avatar
Written by Jennifer
Updated over a week ago

You can create a new password for your OneRecord account by following the steps below:

  1. Open the 'Settings' page in 'Menu'

  2. Under 'Account' click the 'Change password' link

  3. Enter your 'Current password'.

  4. Enter your 'New password' 

  5. Confirm your 'New password'

  6. Click the 'Change password' button

If you are having trouble changing your password please contact us via the "help icon" in the bottom right hand corner of the screen or email us at

If you receive a link to change your password in error, and are concerned about the security of your account, please contact support immediately.

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