There are four simple steps to uploading a record:

  1. Select Upload from the 'Add your records'.

2. Choose the file you want to upload

Want to upload your .xml data from your patient portal? No problem. Your OneRecord can import it to your Master Health Record. You can always upload files in different formats, such as PDFs, and you can find them in your OneRecord Documents.

3. Once your file is uploaded you will see its status on the 'Upload complete!' screen. If there has been a problem with the upload you will be notified on the right hand side (text in red), and you can find a full explanation of the error messages here. Files that cannot be imported will be saved into Documents at this stage. Files that are able to be imported will say 'Ready for Import' and you should click the 'Import files' button to start the process.

4. Once you have chosen to 'Import files' your file will import and you will see its status on the 'Import complete' screen. If there was a problem it will show up in red on the right hand side, otherwise the file will be marked as imported and you will be able to go to your OneRecord and see all of the data it contained in there. A full list of errors and advice on how to solve them can be seen here.

All successfully uploaded files will be accessible in Documents (including the original .xml files should you want to see the raw information) and the data contained in the importable files will now be present in your OneRecord. You can store PDFs and other file types that contain medical information in Documents, so that you have a one-stop storage solution for your health information.

If you have any questions or concerns please contact us via the "help button" in the bottom right hand corner of the screen or email us at

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